Shipping policy

Last updated: 28 October 2026

1. Digital Products Only

Serevuna currently sells digital products, including guided audio experiences, meditation and visualization recordings, digital workbooks, and personal-development programs.

We do not currently sell or ship physical products. Therefore, physical shipping, shipping fees, and delivery tracking do not apply to purchases from our store.

2. How Digital Products Are Delivered

After your payment has been successfully processed, your purchased digital products will be delivered electronically.

Depending on the product, delivery may be provided through:

  • A download link displayed after checkout or included in your order confirmation email.

  • An email containing access instructions or links to your purchased content.

  • A digital access page or online audio player.

The available delivery method will be explained on the relevant product page or in your order confirmation.

3. Delivery Time

Digital delivery is normally available shortly after successful payment.

In some cases, delivery may be delayed due to payment verification, technical issues, email filtering, or third-party service interruptions.

Please check your inbox, including your spam or junk folder, before contacting us.

4. Problems Accessing Your Purchase

If you have not received your order confirmation or cannot access your digital products, please contact us at info@serevuna.com.

Please include your order number, the email address used at checkout, and a description of the issue. Screenshots or error messages may also help us resolve the problem.

We will make reasonable efforts to investigate and restore access or provide the missing files as promptly as possible.

Nothing in this policy limits any rights or remedies available to you under applicable consumer-protection laws.

5. Compatible Devices and Internet Access

You are responsible for having a compatible device, suitable software or browser, and an internet connection where required to access your purchased products.

Some products may allow downloads for personal use, while others may be accessed